Skip to main content
The Knowledge Base Settings tab allows you to configure how your documents are processed and chunked. These settings affect how content is chunked, embedded, and retrieved by your agent.

Chunking Strategy

Choose how your documents will be divided into chunks for processing.

Chunk Configuration

Configure chunk size and overlap for sentence-based chunking. This section applies when Sentence Chunking is selected.

Chunk Enhancement Settings

Configure chunk enrichment and LLM model selection for better content processing.
If no Chunk Enrichment models are configured in Super Admin, the default model will be used automatically.
Chunk enrichment improves search quality but increases processing time and computational cost. Enable it for complex content where simple chunking isn’t sufficient.

Danger Zone

The actions in this section are irreversible. Proceed with caution.
Delete All Knowledge Base — Permanently removes all documents, chunks, and embeddings from your knowledge base. This action cannot be undone.

Saving and Applying Settings

Applying settings to all documents can take significant time depending on the number of documents in your knowledge base. This process cannot be cancelled once started.

Best Practices

Chunking Strategy

  • Start with Sentence Chunking for most use cases.
  • Switch to Semantic Chunking for complex or technical documents where sentence boundaries don’t align with meaningful content divisions.

Chunk Size

  • Start with the default (64) as a baseline.
  • Increase for content that requires more context per chunk.
  • Decrease when precise, targeted retrieval is more important than context.

Chunk Overlap

  • Keep overlap at 10–20% of your chunk size.
  • Increase overlap when critical information may span chunk boundaries.

Chunk Enrichment

  • Enable for complex content where retrieval quality needs improvement.
  • Choose a model with strong reasoning capabilities for best results.
  • Monitor processing time after enabling — enrichment adds computational cost.