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Integrating the EKB Chatbot with Google Workspace enables seamless access to your AI assistant directly within Google Chat. This integration allows your team to interact with EKB in real time, whether it’s answering questions, automating workflows, or supporting daily operations, all without leaving your workspace. This article guides you through installing and setting up the EKB Chatbot in Google Workspace, enabling your team to collaborate more efficiently and streamline daily tasks.

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Prerequisites

  • Your project is Public
  • You have:
    • Pre-configured the appearance of your EKB chatbot
    • your Project’s project id at hand
    • a set of API Key + Secret to setup the EKB app in Google Workspace

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Install EKB in Google Workspace

  1. In your EKB project, navigate to Public Chatbot.
    Public Chatbot
  2. Go to the Integrations tab.
  3. Scroll down to the Add to Google Chat section and click Add Bot. You will be redirected to Google Workspace Marketplace.
    Add Bot
  4. In Google Workspace Marketplace, click Install.
    Install EKB
  5. In the pop-up that appears, click Continue to start installing.
    Continue Installation
  6. Another pop-up window appears, requiring you to sign in to your Google Workspace account.
  7. After signing in, it will require you to grant permissions to One Realm Inc. to access specific information.
  8. Once all required permissions are granted, EKB will be installed in your Google Workspace. Click Done to close the pop-up.
    Finish Installation
  9. Navigate to Google Chat and locate the EKB app under the Apps section.
    Find EKB in Google Chat
Now that the EKB app is installed in your Google Workspace, you need to set it up to begin using it!

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Set Up EKB in Google Chat

  1. Within the EKB chat in Google Chat, type /setup, click the option that appears above the text box, and click Send . This command prompts the EKB app setup window to enter project details.
    Initiate Setup
  2. In the pop-up that appears, enter the following information and click Submit:
    Add Project to Google Chat a. Project ID b. API Key c. API Secret
  3. The EKB app is not ready to use within Google Chat!
    Ready to Use EKB app