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Enterprise Knowledge is how we refer to the Automation Anywhere Enterprise Knowledge Base (EKB) - a single place for your organization to turn documents, data, and systems into answers and actions your teams can trust. Whether you are exploring AI for the first time or scaling it across departments, EKB is built to feel approachable: start with a RAG knowledge base and chat, add AI Agents and toolkits, then extend into workflows and automation as your use cases mature.

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What you can do with EKB

  • RAG knowledge base — Bring together documents, files, and connected sources in a Knowledge Base that uses retrieval-augmented generation (RAG) so answers are grounded in your organization’s content—not generic web results.
  • AI chat — Ask questions and explore ideas in chat that stays tied to your projects and the knowledge your team has approved.
  • AI Agents — Create agents with clear personalities, memory, and toolkits (web search, documents, databases, apps like Microsoft 365 or Jira, and more) so the AI can help complete real tasks—not just reply in a thread.
  • Workflows and automation — Go beyond one-off chats: design workflows and automations that chain steps, actions, and integrations so repeatable processes run reliably across people and systems.
  • Share safely — Work inside projects with controls suited to enterprise teams, so the right people see the right knowledge, agents, and automations.

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Enterprise-grade security & compliance

EKB is built for enterprise-grade safety: your data, access, and operations are designed to meet expectations for regulated and security-conscious organizations—not a consumer toy. That includes strong practices around protection of information, how the platform is run and audited, and support for privacy and compliance programs your legal and IT teams already care about. We maintain five externally recognized compliance areas—HIPAA, AICPA SOC 2 Type II, ISO 27001, GDPR, and CCPA—with more detail on each in Security & Compliance.

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How EKB is offered

EKB is available as a cloud subscription (managed by Automation Anywhere) or as an On-Premise deployment in your environment. Each model has its own licensing and operational considerations. For a concise comparison, start with the Cloud Overview and the On-Premise Overview.

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Who this documentation is for

These docs are written for people who use and administer EKB: project owners, power users, and IT or platform admins who configure connectors, security, and rollout. You do not need to be a developer to follow the Get Started path; deeper sections cover APIs, SDKs, and advanced setup when you need them.

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Take the next step

When you are ready to open the product and try it yourself, continue to Create Your First AI Agent—or sign in to EKB and create a project from the dashboard.
Tip: For cloud versus On-Premise licensing and operations, read the overview pages linked above. For security certifications and compliance detail, see Security & Compliance.