Connect Zoomin to the Knowledge Base
With the Zoomin connector, you can bring your structured product documentation — including manuals, release notes, and technical publications — directly into the Knowledge Base. Once connected, EKB makes your Zoomin content fully searchable and accessible to your AI agents.
Connecting to Zoomin
Open Project Settings
In your EKB project, navigate to Settings in the sidebar.
Go to Connections
Select the Connections tab and find the Zoomin tile under Cloud Storage & Documentation.
Open the Zoomin popup
Click the Zoomin tile. A popup appears with the option to connect Zoomin so agents can search product documentation, manuals, and release notes. Click + Add Zoomin Connection.
Fill in the connection form
Enter the following details:
Field Required Description API URL Yes The API endpoint of your Zoomin instance (e.g. https://api.example.zoomin.com).Web URL Yes The web URL of your Zoomin instance (e.g. https://web.example.zoomin.com).Bearer Token No A bearer token for authenticated API access. Required only if your tenant requires authentication. Save the connection
Click Connect to save. Once connected, the Zoomin tile on the Connections page will display a green dot and a count of your active Zoomin connections.