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With the Zoomin connector, you can bring your structured product documentation — including manuals, release notes, and technical publications — directly into the Knowledge Base. Once connected, EKB makes your Zoomin content fully searchable and accessible to your AI agents.

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Connecting to Zoomin

1

Open Project Settings

In your EKB project, navigate to Settings in the sidebar.
2

Go to Connections

Select the Connections tab and find the Zoomin tile under Cloud Storage & Documentation.
3

Open the Zoomin popup

Click the Zoomin tile. A popup appears with the option to connect Zoomin so agents can search product documentation, manuals, and release notes. Click + Add Zoomin Connection.
4

Fill in the connection form

Enter the following details:
FieldRequiredDescription
API URLYesThe API endpoint of your Zoomin instance (e.g. https://api.example.zoomin.com).
Web URLYesThe web URL of your Zoomin instance (e.g. https://web.example.zoomin.com).
Bearer TokenNoA bearer token for authenticated API access. Required only if your tenant requires authentication.
5

Save the connection

Click Connect to save. Once connected, the Zoomin tile on the Connections page will display a green dot and a count of your active Zoomin connections.
You’re now ready to sync documentation from Zoomin into the Knowledge Base!