> ## Documentation Index
> Fetch the complete documentation index at: https://ai-kb.automationanywhere.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cloud Licensing

> How EKB cloud licenses are issued, how you receive your key, and how to redeem it in the EKB portal.

Cloud licenses for EKB are issued and managed by **Automation Anywhere’s Orders and License Management** team. After your order is processed, that team sends the **license key** to the contact email on file—typically the person who placed the order or your designated administrator.

## What you should receive

Check your inbox for email from Automation Anywhere. The message includes the **EKB cloud license key** you need to activate the product. If your team expected a key but did not receive one, contact your Automation Anywhere account representative or **[support@automationanywhere.com](mailto:support@automationanywhere.com)** and reference your purchase or order details.

## Redeem your license key

Before you begin:

* Have your **EKB license key** ready (from the email described above).
* If your company restricts network traffic, confirm with IT that **[allowlisting is in place for your EKB cloud region](/offerings/cloud/overview#regional-hosting-and-static-egress-ip-addresses)**—including the **static egress IPs** and **HTTPS** access to the **frontend** and **app server** URLs for your region. Without that, you may not be able to reach the portal or complete redemption.

### Step 1: Sign in to the EKB portal

Go to [ai.automationanywhere.com](https://ai.automationanywhere.com) and sign up or sign in using your company email address.

<Note>If you are creating a new account, you must read and accept the Cloud Automation Agreement (CAA) before proceeding.</Note>

<img src="https://mintcdn.com/automationanywhere/r6Jr0YtxtWuHX3y4/img/my-account/ek-sign-up.png?fit=max&auto=format&n=r6Jr0YtxtWuHX3y4&q=85&s=68e2c905b9aadbd0dd65d418039e39c7" alt="EK Sign Up Page" width="6116" height="3090" data-path="img/my-account/ek-sign-up.png" />

### Step 2: Open My Account

From the dashboard, open the user menu in the top-right corner and select **My Account**.

<img src="https://mintcdn.com/automationanywhere/r6Jr0YtxtWuHX3y4/img/my-account/ek-dashboard-settings.png?fit=max&auto=format&n=r6Jr0YtxtWuHX3y4&q=85&s=5aefa8360ce0a958e53fb13b16203a1e" alt="EK Dashboard with My Account option highlighted in the user menu" width="6116" height="3090" data-path="img/my-account/ek-dashboard-settings.png" />

### Step 3: Redeem your license key

On the **My Account** page, scroll to **Account Actions**. Find **Redeem License Key** and choose **Redeem License Key**.

<img src="https://mintcdn.com/automationanywhere/r6Jr0YtxtWuHX3y4/img/my-account/ek-my-account.png?fit=max&auto=format&n=r6Jr0YtxtWuHX3y4&q=85&s=92515d6ed874b9c88bf2c6af0e018e73" alt="EK My Account Page" width="6116" height="3090" data-path="img/my-account/ek-my-account.png" />

In the **Redeem License** dialog, enter the license key from your email and select **Redeem**.

<img src="https://mintcdn.com/automationanywhere/r6Jr0YtxtWuHX3y4/img/my-account/ek-redeem-license.png?fit=max&auto=format&n=r6Jr0YtxtWuHX3y4&q=85&s=4d00973118059fe8d345d42ba64919a7" alt="EK Redeem License Dialog" width="1830" height="982" data-path="img/my-account/ek-redeem-license.png" />

<Check>Your EKB Cloud license is now active and linked to your account.</Check>

***

For how EKB cloud is hosted (regions, URLs, and firewall allowlists), see the Cloud **[Overview](/offerings/cloud/overview)**. For security certifications and compliance, see **[Security & Compliance](/general/security-compliance)**.