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The Zoom toolkit lets agents list and manage users, create and manage meetings, work with webinars and recordings, and pull meeting or usage reports. Authentication uses Server-to-Server OAuth credentials (account ID, client ID, and client secret) saved as a connection. Add it on the agent Toolkits tab and create or select a Zoom connection.

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Prerequisites

  • A Zoom account with a Server-to-Server OAuth app
  • Account ID, Client ID, and Client Secret from the Zoom Marketplace app
  • An agent you can edit

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Setup

  1. Create a Server-to-Server OAuth app in Zoom and copy Account ID, Client ID, and Client Secret.
  2. Open the agent → Toolkits → add Zoom.
  3. Create a connection with those three values.
  4. Save the agent. @-mention Zoom tools for meeting and recording tasks.

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Available tools

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Connection & users

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Meetings & webinars

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Recordings & reports

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Use cases

  • Schedule a meeting from chat and share the join link
  • List upcoming meetings for a host
  • Find or clean up cloud recordings
  • Pull usage or meeting reports for ops

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Tips

  • Server-to-Server apps act with account-level privileges — scope the Zoom app carefully.
  • Store secrets in a saved connection — do not put them in the personality prompt.
  • Prefer host user IDs from List Users when creating meetings for someone else.

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Troubleshooting